Secure Messaging - Revision history

Admin at 20:23, 20 June 2025

2025-06-20T20:23:13Z

← Older revision		Revision as of 16:23, 20 June 2025
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	== Messaging System Overview ==		= Messaging System Overview =

	'''Vehrdict''' offers a secure messaging system that streamlines communication between providers, staff, and patients. Through the '''Messages''' tab and the '''Patient Portal''', patients can directly engage with their healthcare team. Notifications for new messages are clearly shown in the Vehrdict interface to ensure timely, confidential communication.		'''Vehrdict''' offers a secure messaging system that streamlines communication between providers, staff, and patients. Through the '''Messages''' tab and the '''Patient Portal''', patients can directly engage with their healthcare team. Notifications for new messages are clearly shown in the Vehrdict interface to ensure timely, confidential communication.
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	---		---

	=== Internal Messaging ===		== Internal Messaging ==

	The internal messaging system allows secure communication among providers, staff, and transcriptionists. Messages are organized under different sub-menus in the '''Messages''' tab for easy access.		The internal messaging system allows secure communication among providers, staff, and transcriptionists. Messages are organized under different sub-menus in the '''Messages''' tab for easy access.
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	---		---

	=== Creating a Message ===		== Creating a Message ==

	# Go to the '''Messages''' section in the left-hand menu.		# Go to the '''Messages''' section in the left-hand menu.
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	---		---

	=== User Inbox ===		== User Inbox ==

	The '''User Inbox''' acts as a personal internal mailbox for providers and staff, housing all messages exchanged within the Vehrdict platform.		The '''User Inbox''' acts as a personal internal mailbox for providers and staff, housing all messages exchanged within the Vehrdict platform.
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	---		---

	=== Patient Inbox ===		== Patient Inbox ==

	All messages sent by patients via the Patient Portal are routed to the '''Patient Inbox'''. This helps ensure that patient concerns are addressed promptly and efficiently.		All messages sent by patients via the Patient Portal are routed to the '''Patient Inbox'''. This helps ensure that patient concerns are addressed promptly and efficiently.
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	---		---

	=== Chat Functionality ===		== Chat Functionality ==

	The '''Chat''' feature enables real-time messaging between users within Vehrdict. This is ideal for quick, internal communication between staff and clinicians.		The '''Chat''' feature enables real-time messaging between users within Vehrdict. This is ideal for quick, internal communication between staff and clinicians.
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	</div>		</div>

	> {{Tip\|Use chat for brief, time-sensitive exchanges. For structured ~~messages~~, use the Compose Mail feature.}}		{{Tip\|Use chat for brief, time-sensitive exchanges. For structured or formal communication, use the Compose Mail feature.}}

	---		---

	=== Reminders ===		== Reminders ==

	The '''Reminders''' section helps track communication history with patients. It records the date and content of past interactions, allowing providers to:		The '''Reminders''' section helps track communication history with patients. It records the date and content of past interactions, allowing providers to:
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	* Document outreach efforts		* Document outreach efforts
	* Ensure no critical messages go unanswered		* Ensure no critical messages go unanswered

			{{Warning\|Reminders are not sent to patients. They are internal tracking tools for your staff to follow up manually.}}

	This log serves as an essential tool for maintaining continuity of care and staying organized.		This log serves as an essential tool for maintaining continuity of care and staying organized.
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	---		---

	=== Summary ===		== Summary ==

	Vehrdict’s messaging system promotes efficient and secure communication among healthcare teams and patients. Its integrated inboxes, real-time chat, and reminder tracking help ensure that important messages are always delivered and followed up in a timely manner.		Vehrdict’s messaging system promotes efficient and secure communication among healthcare teams and patients. Its integrated inboxes, real-time chat, and reminder tracking help ensure that important messages are always delivered and followed up in a timely manner.

Admin at 19:59, 20 June 2025

2025-06-20T19:59:19Z

← Older revision		Revision as of 15:59, 20 June 2025
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	Vehrdict offers a secure messaging system that streamlines communication between providers, staff, and patients. Through the '''Messages''' tab and the '''Patient Portal''', patients can engage in direct communication with their healthcare team. Notifications of new messages are conveniently visible within Vehrdict's interface, ensuring that communication is both accessible and confidential.		== Messaging System Overview ==

	~~==Internal Messaging==~~		'''Vehrdict''' offers a secure messaging system that streamlines communication between providers, staff, and patients. Through the '''Messages''' tab and the '''Patient Portal''', patients can directly engage with their healthcare team. Notifications for new messages are clearly shown in the Vehrdict interface to ensure timely, confidential communication.

	~~In Vehrdict, you can securely message other providers, staff, and transcriptionists using the internal messaging system. These features are conveniently categorized in the sub~~-~~menus in the '''Messages''' tab.~~		---

	==~~Creating a Message~~==		=== Internal Messaging ===
	~~To send a message, go to '''Messages''' then click '''Compose Mail'''. Choose who you would like to send the message to, type your message, then click '''Send''' and the message will be delivered.~~

	~~==User Inbox==~~		The internal messaging system allows secure communication among providers, staff, and transcriptionists. Messages are organized under different sub-menus in the '''Messages''' tab for easy access.

	The '''User Inbox''' feature acts as a personal inbox for users, allowing providers and staff to receive and manage internal messages. It's a centralized location for all communication within the Vehrdict system specifically for the medical professional.		---

	~~[[File:user_inbox_nx.jpg\|800px]]~~		=== Creating a Message ===

	~~==Patient Inbox==~~		# Go to the '''Messages''' section in the left-hand menu.
			# Click on '''Compose Mail'''.
			# Choose the recipient(s) from your contacts or user groups.
			# Type your message in the text field.
			# Click '''Send''' to deliver the message.

	~~Here, communication from patients is collected. This dedicated inbox ensures that patient queries~~ are ~~not missed~~ and ~~can be addressed promptly, helping to maintain patient engagement~~ and ~~satisfaction~~.		Messages sent internally are stored securely and timestamped for accurate tracking and auditing.

	~~[[File:patient_inbox_nx.jpg\|800px]]~~		---

	==~~Chat~~==		=== User Inbox ===

	The ~~chat functionality lets~~ a ~~user quickly message with other users on the site in real time allowing~~ for ~~quick~~, ~~effective, but breif, communication~~.		The '''User Inbox''' acts as a personal internal mailbox for providers and staff, housing all messages exchanged within the Vehrdict platform.

	[[File:~~chat_nx~~.jpg\|~~800px~~]]		<div style="text-align:center; margin: 1em 0;">
			[[File:user_inbox_nx.jpg\|thumb\|center\|600px\|'''User Inbox''' – View and manage all internal messages between team members.]]
			</div>

	~~==Reminders==~~		---

	The '''Reminders''' ~~tab is instrumental in keeping~~ track ~~of interactions~~ with patients. It ~~logs~~ the date and content of ~~the last communication~~, ~~enabling~~ providers to follow up as ~~necessary~~ and ~~maintain continuous care~~.		=== Patient Inbox ===

			All messages sent by patients via the Patient Portal are routed to the '''Patient Inbox'''. This helps ensure that patient concerns are addressed promptly and efficiently.

			<div style="text-align:center; margin: 1em 0;">
			[[File:patient_inbox_nx.jpg\|thumb\|center\|600px\|'''Patient Inbox''' – Central hub for messages received from patients.]]
			</div>

			---

			=== Chat Functionality ===

			The '''Chat''' feature enables real-time messaging between users within Vehrdict. This is ideal for quick, internal communication between staff and clinicians.

			<div style="text-align:center; margin: 1em 0;">
			[[File:chat_nx.jpg\|thumb\|center\|600px\|'''Internal Chat''' – Quick messaging interface for instant communication.]]
			</div>

			> {{Tip\|Use chat for brief, time-sensitive exchanges. For structured messages, use the Compose Mail feature.}}

			---

			=== Reminders ===

			The '''Reminders''' section helps track communication history with patients. It records the date and content of past interactions, allowing providers to:

			* Monitor patient follow-ups
			* Document outreach efforts
			* Ensure no critical messages go unanswered

			This log serves as an essential tool for maintaining continuity of care and staying organized.

			---

			=== Summary ===

			Vehrdict’s messaging system promotes efficient and secure communication among healthcare teams and patients. Its integrated inboxes, real-time chat, and reminder tracking help ensure that important messages are always delivered and followed up in a timely manner.

Admin: /* Reminders */

2024-10-15T19:28:51Z

Reminders

← Older revision		Revision as of 15:28, 15 October 2024
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	The '''Reminders''' tab is instrumental in keeping track of interactions with patients. It logs the date and content of the last communication, enabling providers to follow up as necessary and maintain continuous care.		The '''Reminders''' tab is instrumental in keeping track of interactions with patients. It logs the date and content of the last communication, enabling providers to follow up as necessary and maintain continuous care.


	~~[[File:Reminders.jpg\|800px]]~~

Admin at 19:25, 15 October 2024

2024-10-15T19:25:30Z

← Older revision		Revision as of 15:25, 15 October 2024
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	[[File:patient_inbox_nx.jpg\|800px]]		[[File:patient_inbox_nx.jpg\|800px]]

			==Chat==

			The chat functionality lets a user quickly message with other users on the site in real time allowing for quick, effective, but breif, communication.

			[[File:chat_nx.jpg\|800px]]

	==Reminders==		==Reminders==

Admin: /* Patient Inbox */

2024-10-15T19:24:28Z

Patient Inbox

← Older revision		Revision as of 15:24, 15 October 2024
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	[[File:patient_inbox_nx.jpg\|800px]]		[[File:patient_inbox_nx.jpg\|800px]]


	==Reminders==		==Reminders==

Admin at 19:24, 15 October 2024

2024-10-15T19:24:16Z

← Older revision		Revision as of 15:24, 15 October 2024
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	In Vehrdict, you can securely message other providers, staff, and transcriptionists using the internal messaging system. These features are conveniently categorized in the sub-menus in the '''Messages''' tab.		In Vehrdict, you can securely message other providers, staff, and transcriptionists using the internal messaging system. These features are conveniently categorized in the sub-menus in the '''Messages''' tab.


	~~[[File:user_inbox_nx.jpg\|800px]]~~

	==Creating a Message==		==Creating a Message==
	To send a message, go to '''Messages''' then click '''Compose Mail'''. Choose who you would like to send the message to, type your message, then click '''Send''' and the message will be delivered.		To send a message, go to '''Messages''' then click '''Compose Mail'''. Choose who you would like to send the message to, type your message, then click '''Send''' and the message will be delivered.


	~~[[File:patient_inbox_nx.jpg\|800px]]~~

	==User Inbox==		==User Inbox==

	The '''User Inbox''' feature acts as a personal inbox for users, allowing providers and staff to receive and manage internal messages. It's a centralized location for all communication within the Vehrdict system specifically for the medical professional.		The '''User Inbox''' feature acts as a personal inbox for users, allowing providers and staff to receive and manage internal messages. It's a centralized location for all communication within the Vehrdict system specifically for the medical professional.

			[[File:user_inbox_nx.jpg\|800px]]

	==Patient Inbox==		==Patient Inbox==
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	Here, communication from patients is collected. This dedicated inbox ensures that patient queries are not missed and can be addressed promptly, helping to maintain patient engagement and satisfaction.		Here, communication from patients is collected. This dedicated inbox ensures that patient queries are not missed and can be addressed promptly, helping to maintain patient engagement and satisfaction.

			[[File:patient_inbox_nx.jpg\|800px]]

	~~[[File:PatientInbox.jpg\|800px]]~~

	==Reminders==		==Reminders==

Admin: /* Patient Inbox */

2024-10-15T19:23:37Z

Patient Inbox

← Older revision		Revision as of 15:23, 15 October 2024
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	[[File:PatientInbox.jpg\|800px]]		[[File:PatientInbox.jpg\|800px]]


	==Reminders==		==Reminders==

Admin: /* Creating a Message */

2024-10-15T19:23:19Z

Creating a Message

← Older revision		Revision as of 15:23, 15 October 2024
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	[[File:~~ComposeMail_NewMail2~~.jpg\|800px]]		[[File:patient_inbox_nx.jpg\|800px]]


	==User Inbox==		==User Inbox==

Admin: /* Internal Messaging */

2024-10-15T19:22:34Z

Internal Messaging

← Older revision		Revision as of 15:22, 15 October 2024
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	[[File:~~ComposeMail~~.jpg\|800px]]		[[File:user_inbox_nx.jpg\|800px]]


	==Creating a Message==		==Creating a Message==

Admin at 22:11, 22 July 2024

2024-07-22T22:11:15Z

← Older revision		Revision as of 18:11, 22 July 2024
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	~~===Messaging===~~

	Vehrdict offers a secure messaging system that streamlines communication between providers, staff, and patients. Through the '''Messages''' tab and the '''Patient Portal''', patients can engage in direct communication with their healthcare team. Notifications of new messages are conveniently visible within Vehrdict's interface, ensuring that communication is both accessible and confidential.		Vehrdict offers a secure messaging system that streamlines communication between providers, staff, and patients. Through the '''Messages''' tab and the '''Patient Portal''', patients can engage in direct communication with their healthcare team. Notifications of new messages are conveniently visible within Vehrdict's interface, ensuring that communication is both accessible and confidential.

	==Internal Messaging==		==Internal Messaging==

	In Vehrdict, you can securely message other providers, staff, and transcriptionists using the internal messaging system. These features are conveniently categorized in the sub-menus in the '''Messages''' tab.		In Vehrdict, you can securely message other providers, staff, and transcriptionists using the internal messaging system. These features are conveniently categorized in the sub-menus in the '''Messages''' tab.


	[[File:ComposeMail.jpg\|800px]]		[[File:ComposeMail.jpg\|800px]]


	==Creating a Message==		==Creating a Message==
	To send a message, go to '''Messages''' then click '''Compose Mail'''. Choose who you would like to send the message to, type your message, then click '''Send''' and the message will be delivered.		To send a message, go to '''Messages''' then click '''Compose Mail'''. Choose who you would like to send the message to, type your message, then click '''Send''' and the message will be delivered.


	[[File:ComposeMail_NewMail2.jpg\|800px]]		[[File:ComposeMail_NewMail2.jpg\|800px]]


	==User Inbox==		==User Inbox==

	The '''User Inbox''' feature acts as a personal inbox for users, allowing providers and staff to receive and manage internal messages. It's a centralized location for all communication within the Vehrdict system specifically for the medical professional.		The '''User Inbox''' feature acts as a personal inbox for users, allowing providers and staff to receive and manage internal messages. It's a centralized location for all communication within the Vehrdict system specifically for the medical professional.

	==Patient Inbox==		==Patient Inbox==

	Here, communication from patients is collected. This dedicated inbox ensures that patient queries are not missed and can be addressed promptly, helping to maintain patient engagement and satisfaction.		Here, communication from patients is collected. This dedicated inbox ensures that patient queries are not missed and can be addressed promptly, helping to maintain patient engagement and satisfaction.


	[[File:PatientInbox.jpg\|800px]]		[[File:PatientInbox.jpg\|800px]]


	==Reminders==		==Reminders==

	The '''Reminders''' tab is instrumental in keeping track of interactions with patients. It logs the date and content of the last communication, enabling providers to follow up as necessary and maintain continuous care.		The '''Reminders''' tab is instrumental in keeping track of interactions with patients. It logs the date and content of the last communication, enabling providers to follow up as necessary and maintain continuous care.


	[[File:Reminders.jpg\|800px]]		[[File:Reminders.jpg\|800px]]