Medical Billing: Difference between revisions

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= Medical Billing Overview =
Medical billing is a critical part of the healthcare workflow, ensuring providers receive accurate and timely payments for services rendered. '''VEHRDICT''' offers an integrated billing workflow that begins at the point of patient care and ends with payment posting.  From insurance verification to charge transmission and denial management, this guide outlines the full medical billing lifecycle.


Medical billing is a critical part of the healthcare workflow, ensuring providers receive accurate and timely reimbursement for services rendered. '''VEHRDICT''', in conjunction with WebShuttle, offers an integrated billing workflow that begins at the point of patient care and ends with payment posting.
From insurance verification to charge transmission and denial management, this guide outlines the full medical billing lifecycle.
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== Patient Encounters ==
== Patient Encounters ==


All billing begins with a documented patient encounter—either in-person or via telemedicine. Providers are responsible for recording:
All billing begins with a documented patient encounter—either in-person or via telemedicine. Providers are responsible for recording:


* '''Patient Condition (DX) and Services (CPT)'''
* '''Patient Condition (DX) and Services (CPT)'''
* '''Transcription of Encounter Audio/Video'''
* '''Transcription of Encounter Audio/Video'''
* '''Final Documentation in EHR'''
* '''Final Documentation in EHR'''


Once transcribed, documents like H&P reports, consults, and operative notes are uploaded to the patient chart, forming the foundation for accurate billing and coding.
Once transcribed, documents like H&P reports, consults, and operative notes are uploaded to the patient chart, forming the foundation for accurate billing and coding.


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== Insurance Verification ==
== Insurance Verification ==


Before billing, it is essential to confirm the patient’s insurance status and understand their benefits. This ensures coverage and reduces claim denials.
Before billing, it is essential to confirm the patient’s insurance status and understand their benefits. This ensures coverage and reduces claim denials.


* '''Eligibility Check''' – Confirm policy is active
* '''Eligibility Check''' – Confirm policy is active
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* '''Prior Authorization''' – Secure approvals for procedures if required
* '''Prior Authorization''' – Secure approvals for procedures if required


<div style="text-align:center; margin: 1em 0;">
[[File:insurance_eligibility_nx.jpg|thumb|center|600px|'''Insurance Verification Screen''' – Review eligibility, coverage, and authorization status.]]
</div>


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[[File:insurance_eligibility_nx.jpg|800px|'''Insurance Verification Screen''' – Review eligibility, coverage, and authorization status.]]
 
 


== Medical Coding ==
== Medical Coding ==


Once documentation is complete, coders extract:
Once documentation is complete, coders extract:


* '''ICD-10 Codes''' – Patient diagnoses (DX)
* '''ICD-10 Codes''' – Patient diagnoses (DX)
* '''CPT Codes''' – Services performed
* '''CPT Codes''' – Services performed


Accurate coding is vital for correct billing and compliance with insurance regulations. Experienced coders ensure codes reflect the medical necessity and scope of service.
Accurate coding is vital for correct billing and compliance with insurance regulations. Experienced coders ensure codes reflect the medical necessity and scope of service.


{{Tip|Coding errors are one of the top reasons for claim denials. Always double-check code pairings and modifier usage.}}
{{Tip|Coding errors are one of the top reasons for claim denials. Always double-check code pairings and modifier usage.}}


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== Entering Medical Charges ==
== Entering Medical Charges ==


Charges are entered into the system based on documented services:
Charges are entered into the system based on documented services:


* '''Assigning Charges''' – Each CPT code is linked to a standardized billing rate
* '''Assigning Charges''' – Each CPT code is linked to a standardized billing rate
* '''Invoice Creation''' – Review for completeness and accuracy before submission
* '''Invoice Creation''' – Review for completeness and accuracy before submission


This creates a billing record used for claim generation and submission.
This creates a billing record used for claim generation and submission.


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== Charge Transmission ==
== Charge Transmission ==


Sending claims to payers is done via secure EDI (Electronic Data Interchange):
Sending claims to payers is done via secure EDI (Electronic Data Interchange):


* '''EDI Submission''' – HIPAA-compliant, encrypted claim transmission
* '''EDI Submission''' – HIPAA-compliant, encrypted claim transmission
* '''Error Checking''' – Automated checks to reduce rejections
* '''Error Checking''' – Automated checks to reduce rejections


'''VEHRDICT''' tools assist in preparing, reviewing, and transmitting claims efficiently.
'''VEHRDICT''' tools assist in preparing, reviewing, and transmitting claims efficiently.


{{Tip|Use the EDI error checker to catch missing diagnosis codes, date mismatches, or NPI errors before submission.}}
{{Tip|Use the EDI error checker to catch missing diagnosis codes, date mismatches, or NPI errors before submission.}}


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== Denial Management ==
== Denial Management ==


For denied claims, follow-up is essential:
For denied claims, follow-up is essential:


* '''Tracking and Follow-Up''' – Monitor status and resolve issues
* '''Tracking and Follow-Up''' – Monitor status and resolve issues
* '''Root Cause Evaluation''' – Identify and address denial reasons
* '''Root Cause Evaluation''' – Identify and address denial reasons
* '''Priority Handling''' – Focus efforts based on claim value and payer
* '''Priority Handling''' – Focus efforts based on claim value and payer


{{Warning|Denials left unresolved can result in significant revenue loss. Implement a daily check of pending/denied claims.}}
{{Warning|Denials left unresolved can result in significant revenue loss. Implement a daily check of pending/denied claims.}}


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== Payment Posting ==
== Payment Posting ==


Once insurance payments are received:
Once insurance payments are received:


* '''EOB & ERA Review''' – Cross-reference with expected charges
* '''EOB & ERA Review''' – Cross-reference with expected charges
* '''Apply Payments''' – Match incoming payments with corresponding invoices
* '''Apply Payments''' – Match incoming payments with corresponding invoices


Accurate posting ensures financial reporting and patient balance accuracy.
Accurate posting ensures financial reporting and patient balance accuracy.


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== Example Screenshots ==
== Example Screenshots ==
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=== Invoice List ===
=== Invoice List ===


<div style="text-align:center; margin: 1em 0;">
 
[[File:Invoice_list.png|thumb|center|600px|'''Invoice List''' – View encounters, claim statuses, total charges, payments, and balance due.]]
[[File:Invoice_list.png|800px|'''Invoice List''' – View encounters, claim statuses, total charges, payments, and balance due.]]
</div>
 


=== Apply Payment ===
=== Apply Payment ===


<div style="text-align:center; margin: 1em 0;">
[[File:Apply_payment.png|thumb|center|600px|'''Apply Payment Screen''' – Enter and reconcile payment details from insurance payers.]]
</div>


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[[File:Apply_payment.png|800px|'''Apply Payment Screen''' – Enter and reconcile payment details from insurance payers.]]
 
 


== Summary ==
== Summary ==


By following these steps in the '''VEHRDICT''' system, your practice can streamline billing workflows, minimize errors, and ensure fast and accurate reimbursements for all patient services.
By following these steps in the '''VEHRDICT''' system, your practice can streamline billing workflows, minimize errors, and ensure fast and accurate reimbursements for all patient services.

Latest revision as of 00:40, 12 July 2025

Medical billing is a critical part of the healthcare workflow, ensuring providers receive accurate and timely payments for services rendered. VEHRDICT offers an integrated billing workflow that begins at the point of patient care and ends with payment posting. From insurance verification to charge transmission and denial management, this guide outlines the full medical billing lifecycle.


Patient Encounters

All billing begins with a documented patient encounter—either in-person or via telemedicine. Providers are responsible for recording:


  • Patient Condition (DX) and Services (CPT)
  • Transcription of Encounter Audio/Video
  • Final Documentation in EHR


Once transcribed, documents like H&P reports, consults, and operative notes are uploaded to the patient chart, forming the foundation for accurate billing and coding.


Insurance Verification

Before billing, it is essential to confirm the patient’s insurance status and understand their benefits. This ensures coverage and reduces claim denials.


  • Eligibility Check – Confirm policy is active
  • Policy Benefits – Review co-pays, deductibles, and coverage limits
  • Prior Authorization – Secure approvals for procedures if required


Insurance Verification Screen – Review eligibility, coverage, and authorization status.


Medical Coding

Once documentation is complete, coders extract:


  • ICD-10 Codes – Patient diagnoses (DX)
  • CPT Codes – Services performed


Accurate coding is vital for correct billing and compliance with insurance regulations. Experienced coders ensure codes reflect the medical necessity and scope of service.


Tip: Coding errors are one of the top reasons for claim denials. Always double-check code pairings and modifier usage.



Entering Medical Charges

Charges are entered into the system based on documented services:


  • Assigning Charges – Each CPT code is linked to a standardized billing rate
  • Invoice Creation – Review for completeness and accuracy before submission


This creates a billing record used for claim generation and submission.


Charge Transmission

Sending claims to payers is done via secure EDI (Electronic Data Interchange):


  • EDI Submission – HIPAA-compliant, encrypted claim transmission
  • Error Checking – Automated checks to reduce rejections


VEHRDICT tools assist in preparing, reviewing, and transmitting claims efficiently.


Tip: Use the EDI error checker to catch missing diagnosis codes, date mismatches, or NPI errors before submission.



Denial Management

For denied claims, follow-up is essential:


  • Tracking and Follow-Up – Monitor status and resolve issues
  • Root Cause Evaluation – Identify and address denial reasons
  • Priority Handling – Focus efforts based on claim value and payer


Warning: Denials left unresolved can result in significant revenue loss. Implement a daily check of pending/denied claims.



Payment Posting

Once insurance payments are received:


  • EOB & ERA Review – Cross-reference with expected charges
  • Apply Payments – Match incoming payments with corresponding invoices


Accurate posting ensures financial reporting and patient balance accuracy.


Example Screenshots

Invoice List

Invoice List – View encounters, claim statuses, total charges, payments, and balance due.


Apply Payment

Apply Payment Screen – Enter and reconcile payment details from insurance payers.


Summary

By following these steps in the VEHRDICT system, your practice can streamline billing workflows, minimize errors, and ensure fast and accurate reimbursements for all patient services.