Patient Portal

From VEHRDICT Support
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Patient Portal

The VEHRDICT Patient Portal empowers patients to take control of their healthcare by offering secure, direct access to their health records, appointment scheduling, and private messaging with their healthcare team. One of its most innovative features is the AI Virtual Interview, which engages patients with pre-visit health questions and automatically logs and summarizes responses. This proactive feature enhances care efficiency and ensures accurate documentation before each appointment.

Patient Portal Login Interface
Patient Portal Login Interface

Key Features

  • View personal health records securely
  • Exchange encrypted messages with providers
  • Schedule, confirm, or cancel appointments
  • Participate in AI-driven pre-visit interviews
  • Receive email or SMS notifications

Tip: Encourage patients to complete their AI virtual interview before their appointment to reduce time spent on intake questions during the visit.


Step 1: Accessing the Patient Portal Tab

To manage portal access for a patient:

  1. Navigate to the Patient Dashboard.
  2. Click on More... in the top-right corner.
  3. Select Patient Portal from the dropdown menu.
Patient Portal Access Screen
Patient Portal Access Screen

Step 2: Managing Patient Portal Information

From the Patient Portal tab, you can:

  • Enter the patient's email address and phone number
  • Assign or reset their portal password
  • Send a Welcome Email or SMS Invitation so the patient can activate their account

Warning: Ensure the patient's contact information is accurate before sending login credentials or activation emails. Incorrect data can lead to unauthorized access or communication failure.


AI Virtual Interview Feature

VEHRDICT's AI Virtual Interview automatically:

  • Guides patients through health-related questions prior to their visit
  • Logs responses directly into the patient’s chart
  • Summarizes key symptoms, concerns, and health status for provider review

Tip: The AI interview helps identify patient needs early and prepares you with a concise summary at the start of the visit.


Conclusion

The Patient Portal is an essential component of VEHRDICT's commitment to patient engagement and streamlined digital care. By offering direct access to information and intelligent pre-visit tools, VEHRDICT improves patient satisfaction and enhances provider preparedness.